Privacy policy
Effective date: July 15, 2023
QOQO BUDGET (“we”, “us”, “our”) operates the website https://qoqobudget.com/en (hereinafter referred to as the “Site”) and the application QOQO Budget (“App”). “Our Services” will refer to both the “Site” and the “App”.
This page explains our policies regarding the collection, use and disclosure of personal data when you use our Site and our App, as well as the choices you have regarding such data.
We use your data to provide and improve Our Services. By using Our Services, you consent to the collection and use of information in accordance with this policy.
Definitions
- Our Services: Our Services refer to the https://qoqobudget.com/en website and QOQO Budget’s app operated by Ilhary BOQUE.
- Personal data: Personal data means information about a living individual who can be identified from such data (or from such data and other information in our possession or likely to come into our possession).
- Usage data: Usage data is collected automatically and is generated either by use of Our Services, or by Our Services infrastructure themselves (e.g. how long a page is viewed).
- Cookies: Cookies are small files stored on your device (computer or mobile device).
- Data controller: The data controller refers to the natural or legal person (alone, or jointly or in common with other persons) who determines the purposes and methods according to which all Personal Data are processed or are to be processed. For the purposes of this Privacy Policy, we are a controller of your Personal Data.
- Subcontractors (or service providers): The term processor (or service provider) refers to any natural or legal person who processes data on behalf of the data controller. We may use the services of several service providers in order to process your data more efficiently.
- Data subject (or user): Data subject means any living person who uses Our Services and is the subject of personal data.
Data collection and use
We collect various types of data for different purposes in order to provide you with Our Services and to improve it.
Types of data collected
Personal data
When you use Our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Data may include, but is not limited to:
- E-mail address
- First and last name
Cookies and usage data
We may use your Personal Information to send you newsletters, marketing communications, promotions and other information that may be of interest to you.
You can choose not to receive any communications from us or to receive only certain communications by clicking on the unsubscribe link or by following the instructions in each e-mail.
We also use cookies and similar tracking technologies to collect information about your activity on Our Services and to provide us with certain features. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Tracking technologies also used are beacons, scripts and pixels.
Examples of cookies we use:
- Session cookies: We use session cookies to operate Our Services.
- Preference cookies: We use preference cookies to remember your preferences and various settings.
- Security cookies: We use security cookies for security purposes.
Use of data
QOQO BUDGET uses the data collected for various purposes:
- To provide and maintain Our Services
- To inform you of changes to Our Services
- Allow you to participate in interactive features of Our Services when you choose to do so
- Provide customer service and support
- Provide valuable analysis or information to improve Our Services
- Monitor the use of Our Services
- To detect, prevent and resolve technical problems
- To inform you of news, special offers and general information about other products, services and events similar to those you have already purchased or enquired about, unless you have previously indicated that you do not wish to receive such information.
Legal basis for the processing of Personal Data under the General Data Protection Regulation (GDPR).
If you reside in the European Economic Area (EEA), QOQO BUDGET’s legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the precise context in which we collect it.
QOQO BUDGET may process your Personal Data for various reasons:
- We need to perform a contract with you
- You have given us your consent to do so
- We have a legitimate interest in carrying out this processing and your rights do not override this legitimate interest
- For payment processing purposes
- To comply with the law
Data retention
QOQO BUDGET will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to fulfill our legal obligations (for example, to comply with applicable law), resolve disputes and enforce our agreements and policies.
QOQO BUDGET will also retain Usage Data for internal analysis. Usage data is generally retained for a shorter period, except where such data is used to enhance security or improve the functionality of Our Services, or where we are legally required to retain such data for a longer period.
Data transfer
Your information, including Personal Data, may be transferred to, and stored on, computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you reside in the European Union or outside the European Union and choose to provide us with information, please note that we transfer data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to this transfer.
QOQO BUDGET will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, including the security of your data and other personal information.
Data communication
Communication of data to law enforcement agencies
In some cases, QOQO BUDGET may be required to disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
Disclosure for legal reasons
Ilhary BOQUE may be required to disclose your Personal Data in good faith and in the belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of QOQO BUDGET
- Prevent or investigate possible wrongdoing in connection with Our Services
- Ensure the personal safety of Our Services users or the public
- Protect against civil liability
Data security
The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your data protection rights under the General Data Protection Regulation (GDPR)
If you reside in the European Economic Area (EEA), you have certain data protection rights. QOQO BUDGET undertakes to take reasonable steps to allow you to correct, amend or delete your personal data, or to limit its use.
If you would like to know what personal data we hold about you, and would like to remove it from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we hold about you. Where this option is available, you can view or update your Personal Data, or request its deletion in the settings section of your account. If you are unable to perform these actions yourself, please contact us for assistance.
- Right of rectification: You have the right to have your data rectified if it is inaccurate or incomplete.
- Right to object: You have the right to object to the processing of your personal data.
- Right of limitation: You have the right to request the limitation of the processing of your Personal Data.
- Right to data portability: You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.
- Right to withdraw your consent: You also have the right to withdraw your consent at any time if QOQO BUDGET has relied on your consent to process your Personal Data.
Please note that we may ask you to prove your identity before responding to such requests.
You have the right to lodge a complaint with the data protection authority regarding the collection and use of your Personal Data. For more information, please contact the data protection authority closest to your place of residence in the European Economic Area (EEA).
Service providers
We may use third-party companies and individuals to facilitate Our Services (“Service Providers”), to provide Our Services on our behalf, to perform services related to Our Services or to help us analyze how Our Services are used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are required not to disclose or use it for any other purpose.
Analyses
We may use third-party Service Providers to monitor and analyze the use of Our Services.
- Google Analytics: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of Our Services. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads on its own advertising network. You can prevent your activities within Our Services from being made available to Google Analytics by installing the Google Analytics Opt out browser add-on. This plugin prevents the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from sharing information about visit-related activities with Google Analytics. For more information on Google’s privacy practices, please visit Google’s Privacy Policy and Terms page.
Behavioral Remarketing
QOQO BUDGET may use remarketing services to show you ads on third-party sites after you have visited Our Services. We and our third-party suppliers use cookies to shape, optimize and serve ads based on your previous use of Our Services.
- Meta: The Facebook remarketing service is provided by Meta Inc. You can learn more about Facebook interest-based ads by visiting this page, to opt-out of interest-based Facebook ads, follow these instructions from Facebook. Facebook abides by the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. You can also opt-out of Facebook and other participating companies through the Digital Advertising Alliance in the U.S., the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or by using the settings on your mobile device. For more information on Facebook’s privacy practices, please consult Facebook’s data policy.
Payments
We may offer chargeable products and/or services as part of Our Services. In such cases, we will use third-party payment processing services (i.e. payment processors).
To subscribe to our App’s premium program, we use Appel’s payment service, via the App Store.
We will not collect or store your payment card details. This data is communicated directly to third-party payment processors, who use your personal data in accordance with their privacy policy. These payment processors comply with the PCI-DSS standard managed by the PCI Security Standards Council, which is the result of a concerted effort between brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure secure processing of payment information.
Links to other sites
Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly recommend that you consult the privacy policy of each site you visit.
We have no control over the content, privacy policies or practices of third-party sites or services and disclaim any responsibility for their privacy policies.
Children’s privacy
Our Services are not directed to persons under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from persons under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from persons under the age of 18 without verification of parental consent, we will take steps to delete such information from our servers.
Changes to this Privacy Policy
We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We encourage you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when posted on this page.
How to contact us
If you have any questions about this Privacy Policy, please contact us:
- By e-mail: info@qoqobudget.com
- By visiting our website: www.qoqobudget.com/en/contact
Protecting your privacy and ensuring that your personal information is handled securely is important to us. We are committed to respecting your privacy and protecting your Personal Data in accordance with this privacy policy.
Thank you for placing your trust in us.
Yours faithfully
QOQO BUDGET